Privacy policy

This privacy policy applies to the personal data of our candidates, clients, suppliers, website users, and other people whom we may contact in order to find out more about our candidates, or whom the candidate indicates is their emergency contact. It also applies to the emergency contacts of our employees. This privacy policy clarifies your rights in relation to your personal data and how we collect, store and process all it.  All data is process in accordance with the Data Protection (Bailiwick of Jersey) Law, 2017 and Data Protection (Bailiwick of Guernsey) Law, 2018 and General Data Protection Regulations.  If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change and we welcome any questions you may have in relation to our privacy policy. 

As Data Controllers, Itchyfeet Recruitment Agency fully understand our responsibility of processing personal data, which will only be processed with your consent and for the purpose of providing employment and job finding services to our candidates, clients and employees.  

To ensure that your personal information receives an adequate level of protection, we have put in place appropriate procedures with the third parties we share your personal data with to ensure that your personal information is treated by those third parties in a way that is consistent with and which respects the law on data protection. 

Several elements of personal data we collect from you are required to enable us to fulfil our contractual duties to you, or to others. Depending on the type of personal data in question and the grounds on which we may be processing it, should you decline to provide us with such data, we may not be able to fulfil our contractual requirements or, in extreme cases, may not be able to continue with our relationship. You are not required to provide personal information in order to use the public areas of this website, however, you may choose to do so by completing forms on various sections of the website including, however not restricted to:

• Appointment request form
• Contact form
• Upload CV form

Any information you input will not be given to third parties, except if required by law or with your consent.

Candidate Data 

What do we store and how do we process your data? 

In order to fully register you as a job-seeker and to provide the best possible employment opportunities that meet your requirements, we need to process certain information about you. We only ask for details that will genuinely help us to help you for the purpose of recruitment and selection. The information described below is, of course, in addition to any personal data we are required by law to process in any given situation.  The data we hold includes: 

• Personal data submitted through our website or job sites when you are submitting an online registration;
• Personal data you have provided to us via our website, face to face or by telephone (including: covering letters, emails, application forms, curriculum vitaes, and personal and employment references;
• Due diligence information provided to us in order to engage you as an employee of one of our client company’s or when processing your payroll (including: name, address, contact number and email address, date of birth, proof of education and qualifications, salary and remuneration details, previous employment history, payroll data, compliance database checks, credit screening and criminal conviction checks);
• Personal data relating to your personal health (if requested by our client);
• Personal data relating to any disabilities you may have and information relevant to adjustments you may require; 

As advised the main reason for using your personal data is purely for the simple fact that we will be helping you to find permanent or temporary employment, employment pre-screening and to process your salary when you are paid via the agency. The more information we have about you, your skillset and ambitions, the more bespoke we can make our services however the personal data we process on your behalf is only ever processed with your consent.

Further recruitment activities that we may require data from you would include: 

• Collecting your data from you and other sources i.e. LinkedIn
• Storing your details (and updating them when necessary) on our CRM database. This is so we can contact you in relation to recruitment;
• Sending your information to clients, in order to apply for jobs, or to assess your eligibility for jobs;
• Carrying out our obligations arising from any contracts entered into between us;
• Carrying out our obligations arising from any contracts entered into between Itchyfeet Recruitment Agency and third parties in relation to your recruitment;
• Facilitating our payroll and invoicing processes;
• Carrying out customer satisfaction surveys;
• Complying with our legal obligations in connection with the detection of crime;
• Processing your data to enable us to send you targeted, relevant marketing materials or other communications which we think are likely to be of interest to you.
• In more unusual circumstances, we may use your personal data to help us to establish, exercise or defend legal claims.

We may use your personal data for the above purposes if we deem it necessary to do so for our legitimate interests.

Who do we share your personal data with?

Primarily we will share your information with prospective employers to increase your chances of securing the job you want and for the agency and client pre-screening purposes.  The data shared includes:

Personal and employment references;

• Educators and examining bodies and employment and recruitment agencies;
  Third party service providers who perform functions on our behalf (including external consultants, business associates and professional advisers such as lawyers, auditors and accountants, technical support functions and IT consultants carrying out testing and development work on our business technology systems);
• Third party outsourced IT and document storage providers where we have an appropriate processing agreement (or similar protections) in place;
• Marketing technology platforms and suppliers;
• Potential employers and other agencies/organisations to increase your chances of finding employment;
• Third parties who we have retained to provide services such as reference, qualification and criminal convictions checks, to the extent that these checks are appropriate and in accordance with local laws; and if Itchyfeet Recruitment Agency merges with or is acquired by another business or company in the future, (or is in meaningful discussions about such a possibility) we may share your personal data with the (prospective) new owners of the business or company.

 Client Data

What kind of personal data do we collect?

As a client of Itchyfeet Recruitment Agency, we need to collect and use information about you, or individuals at your organisation. Generally, this data is limited and we only need to have your contact details or the details of individual contacts at your organisation (such as names, telephone numbers and email addresses) to enable us to ensure a positive, professional relationship.

We also hold information relating to job vacancies such as meeting notes, conference call notes, job details and any further information relating to details of vacancies and your engagement with candidates submitted and any extra information that someone in your organisation has chosen to tell us in the course of providing you services such as: (i) finding candidates who meet your requirements; (ii) providing you temporary, contractual or consultant services; and//or (iii) providing you with outplacement services.

How do we collect it and what do we store?

We collect personal data that we receive directly from you where you contact us proactively, usually by phone, face to face or email; 

We collect personal data we receive from other sources. Where appropriate and in accordance with any local laws and requirements, we may seek more information about your organisation from other sources including:

 Your organisations’ website or job boards;

• From delegate lists at relevant events;
• From a third party mentioning of a potential vacancy;
• From other limited sources and third parties (for example from our candidates to the extent that they provide us with your details to act as a referee for them).

Who is responsible for processing your personal data?

Itchyfeet Recruitment Agency controls the processing of personal data. If you have any comments or suggestions concerning this privacy policy, please get in touch, by writing to Sarah Milling, Data Controller, Itchyfeet Recruitment Agency, Ground Floor, 33 Gloucester Street, St Helier, Jersey, JE2 4PQ. We take privacy seriously, so we'll get back to you as soon as possible. 

Supplier Data

What kind of personal data do we collect?

We don't collect much data about our suppliers – we simply need to make sure that our relationship runs smoothly. We'll collect the details for our contacts within your organisation, such as names, telephone numbers and email addresses. We'll also collect bank details, so that we can pay you. We may also hold extra information that someone in your organisation has chosen to tell us.

How do we collect it?

We collect your personal data during the course of our work with you.

Who do we share your personal data with?

Unless you specify otherwise, we may share your information within Itchyfeet Recruitment Agency and associated third parties, such as our service providers and organisations to whom we provide services.

If you would like to know more about your rights in respect of the personal data we hold about you, please get in touch, in writing, to Sarah Milling, Data Controller, Itchyfeet Recruitment Agency, Ground Floor, 33 Gloucester Street, St Helier, Jersey, JE2 4PQ.

How do we safeguard your personal data?

We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access. We do this by having in place a range of appropriate technical and organisational measures. These include measures to deal with any suspected data breach.

If you suspect any misuse or loss of or unauthorised access to your personal information, please let us know immediately in writing and to Sarah Milling, Data Controller, Itchyfeet Recruitment Agency, Ground Floor, 33 Gloucester Street, St Helier, Jersey, JE2 4PQ.

How long do we keep your data for?

If we have not had meaningful contact with you for a period of five years, we will either ask you to re-consent holding your data or delete your personal data from our systems unless we believe in good faith that the law or other regulation requires us to preserve it (for example, because of our obligations to local authorities or in connection with any anticipated litigation).

When we refer to "meaningful contact", we mean, for example, communication between us (either verbal or written), or where you are actively engaging with us and using our services. We will consider there to be meaningful contact with you if you submit your updated CV, communicate with us about potential roles, either by verbal or written communication or click through from any of our marketing communications. Your receipt, opening or reading of an email or other digital message from us will not count as meaningful contact – this will only occur in cases where you click-through or reply directly.

How can you access, amend or take back the personal data that you have given us? 

Even if we already hold your personal data, you still have various rights in relation to it. To get in touch about these, please contact us. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of any applicable laws. Please note that we may keep a record of your communications to help us resolve any issues which you raise.

Rights:  If you would like to know more about your rights in respect of the personal data we hold about you, please contact Sarah Milling, Data Controller, Itchyfeet Recruitment Agency, Ground Floor, 33 Gloucester Street, St Helier, Jersey, JE2 4PQ . 

How do we store and transfer your data internationally? 

Itchyfeet Recruitment Agency may deal with international clients. Personal data may be transferred or stored internationally by Itchyfeet Recruitment Agency, or by our clients or suppliers.

How can you access, amend or take back the personal data that you have given us?

One of the GDPR's main objectives is to protect and clarify your rights with regards to data privacy. This means that you retain various rights in respect of your data, even once you have given it to us. These are described in more detail below. 

To get in touch about these rights, please . We will seek to deal with your request without undue delay, and in any event within one month (subject to any extensions to which we are lawfully entitled). Please note that we may keep a record of your communications to help us resolve any issues which you raise. 

Right of access: you may ask us to confirm what information we hold about you at any time. We may ask you to verify your identity and for more information about your request. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is "manifestly vexatious, unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will always tell you the reasons for doing so. 

Right to rectification: you have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you. If we have shared this personal data with third parties, we will notify them about the rectification unless this is impossible or involves disproportionate effort. Where appropriate, we will also tell you which third parties we have disclosed the inaccurate or incomplete personal data to. Where we think that it is reasonable for us not to comply with your request, we will explain our reasons for this decision.

What are my rights?

You have the right to request that we erase your personal data in certain circumstances. Normally, the information must meet one of the following:

The data is no longer necessary for the purpose for which we originally collected and/or processed them;

• Where previously given, you have withdrawn your consent to us processing your data, and there is no other valid reason for us to continue processing;
• The data has been processed unlawfully (i.e. in a manner which does not comply with the GDPR);
  It is necessary for the data to be erased in order for us to comply with our legal obligations as a data controller; or
• If we process the data because we believe it necessary to do so for our legitimate interests, you object to the processing and we are unable to demonstrate overriding legitimate grounds for our continued processing.
• We would only be entitled to refuse to comply with your request for one of the following reasons:
• To exercise the right of freedom of expression and information;
• To comply with legal obligations or for the performance of a public interest task or exercise of official authority;
• For public health reasons in the public interest;
• For archival, research or statistical purposes; or
• To exercise or defend a legal claim. 

When complying with a valid request for the erasure of data we will take all reasonably practicable steps to delete the relevant data. 

• Right to restrict processing: you have the right to request that we restrict our processing of your personal data in certain circumstances. This means that we can only continue to store your data and will not be able to carry out any further processing activities with it until either: (i) one of the circumstances listed below is resolved; (ii) you consent; or (iii) further processing is necessary for either the establishment, exercise or defence of legal claims, or the protection of the rights of another individual.
• The circumstances in which you are entitled to request that we restrict the processing of your personal data are:
• Where you dispute the accuracy of the personal data that we are processing about you. In this case, our processing of your personal data will be restricted for the period during which the accuracy of the data is verified;
• Where you object to our processing of your personal data for our legitimate interests. Here, you can request that the data be restricted while we verify our grounds for processing your personal data;
• Where our processing of your data is unlawful, but you would prefer us to restrict our processing of it rather than erasing it; and
• Where we have no further need to process your personal data, but you require the data to establish, exercise, or defend legal claims.
• If we have shared your personal data with third parties, we will notify them about the restricted processing unless this is impossible or involves disproportionate effort. We will, of course, notify you before lifting any restriction on processing your personal data.
• Right of data portability: if you wish, you have the right to receive and transfer your personal data between data controllers where technically feasible. This right of data portability applies to: (i) personal data that we process automatically (i.e. without any human intervention); (ii) personal data provided by you; and (iii) personal data that we process based on your consent or in order to fulfil a contract.
• Right to object to processing: this right enables you to object to us processing your personal data where we do so for one of the following four reasons: (i) our legitimate interests; (ii) to enable us to perform a task in the public interest or exercise official authority; (iii) to send you direct marketing materials; and (iv) for scientific, historical, research, or statistical purposes.
• The "legitimate interests" and "direct marketing" categories above are the ones most likely to apply to our website users, candidates, clients and suppliers. If your objection relates to us processing your personal data because we deem it necessary for your legitimate interests, we must act on your objection by ceasing the activity in question unless:
• We can show that we have compelling legitimate grounds for processing which overrides your interests; or
• We are processing your data for the establishment, exercise or defence of a legal claim.
• If your objection relates to direct marketing, we must act on your objection by ceasing this activity.
• Right not to be to be subject to a decision based solely on automated processing: we do not base any decisions solely on automated processing of your personal data, but if we did you would have the right to restrict our use of your data for this purpose.
• You also have the right to lodge a complaint with your local authority. Details of how to contact them can be found https://dataci.org/
• If registered for newsletters or job alerts, you may ask to unsubscribe from job alerts at any time.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during the period for which we hold your data.

If you have any questions relating to this privacy policy please contact, in writing, Sarah Milling, Data Controller, Itchyfeet Recruitment Agency, Ground Floor, 33 Gloucester Street, St Helier, Jersey, JE2 4PQ, who will endeavour to respond to your query promptly.