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Showing jobs 1 to 16 of 16.

Customer Assistants

We have received several fantastic opportunities for Customer Assistants to join our client, on a permanent full-time and part-time basis. In this varied role you will make sure that stock is displayed for purchase and that customers know what products and services are on offer and that customers can pay quickly and easily and leave the store feeling positive, always serving in a courteous and efficient manner. The successful candidates will have good general education with a background in customer service along with good customer service skills and the ability to use tills.

Ref: 14551
Customer Provisioning Advisor

Our client is seeking a Customer Provisioning Advisor to join their team from October until December 2019. You will be responsible for providing great customer service to consumers and business customers for the life cycle of their service order, and provide an efficient, friendly and professional service to customers who have ordered products and services. The successful candidate will have good verbal communication skills, an appreciation of the importance of customer service, and an understanding of the range of products and services available to customers.

Customer Service Administrators

Do you have strong IT skills, excellent written and verbal communication skills, and a proven ability in working within a customer service orientated environment, with a natural flair for dealing with complex customer issues and building strong working relationships with colleagues? If so, this role may be perfect for you! Working as part of a team of Customer Service Administrators, you will have responsibility for ensuring incoming telephone calls, emails and other customer related queries are dealt with efficiently and effectively. In addition, you will be required to take ownership of ensuring that all their customer queries are followed up as necessarily and dealt with as quickly as possible ensuring continuity in the delivery of exceptional customer care that the business is recognised for. This role is until mid-Jan 2020.

Debt Officer

Do you have experience of working in a financial transaction processing or customer services environment or debt collection role? Are you looking for a temporary opportunity? If so, our client is seeking an individual to join their busy team, on a temporary basis until the end of December, to act as Debt Officers. You will contact customers by letter, phone and in person to discuss how they will make arrangements to pay their debts, record / update customer’s records when necessary to ensure the debt is collected in an efficient and timely manner, and to ensure financial records are correct and up to date, receive and effectively respond to queries and correspondence from customers, via phone, face to face, letters and emails in a professional and courteous manner, providing them with information and advice to reach a solution.

Retail Sales Consultants

Do you have a passion for putting customers first? Are you looking for a part-time (30 hours PW) opportunity? If so, our client is seeking Retail Sales Consultants to join their busy team, on a permanent basis. You will provide an efficient, professional sales and support service to customers enquiring about, and requiring to purchase, products and services sold by the company, including Mobile and Residential services. An understanding and enthusiasm for new technology is required, along with excellent customer service and communication skills. 

Ref: 14394
Customer Assistants x4

Our client is seeking several Customer Assistants to join their team, on a temporary full or part-time basis, working 6.30am to 2.30pm, 6.30am to 4pm or possibly 9am-4pm. You will provide customers with high levels of service and handle customer queries efficiently, therefore good customer service and communication skills are required.

Receptionist / Retail Assistant

Our client is seeking a Receptionist / Retail Assistant to join their team, as soon as possible, on a temporary basis until January 2020. You will be the first point of contact for all clients and customers on arrival in store, or when dealing with them over email or telephone, ensuring that they receive only the very highest standards of customer care and service. Experience of working as a store / salon receptionist, front of house or a similar busy environment is desirable, but not essential. This is a full-time position, working 5 days per week including Saturdays.

Customer Assistants x4

Our client is seeking several Customer Assistants to join their team, on a temporary full or part-time basis, working 6.30am to 2.30pm, 6.30am to 4pm or possibly 9am-4pm. You will provide customers with high levels of service and handle customer queries efficiently, therefore good customer service and communication skills are required.

Customer & Billing Lead

Do you have an excellent understanding of electricity tariffs? Do you hold a minimum of NVQ level 4 in a relevant discipline? If so, our client is seeking a Customer and Billing Lead to join their busy team, on a permanent basis, full or part-time basis with a minimum of 30 hours. You will provide administrative services in all areas of customer contact and billing and to enable all monies to be collected in a timely fashion. You will also build strong and lasting relationships with customers, as well as implement and explain processes, procedures and policies to customers to collect all sums due within the normal terms of credit. If you have a pleasant and friendly outlook with a positive customer focus along with cash management and security skills, then our client would love to hear from you!

Customer Relationship Agent

As a temporary Customer Relationship Agent you will provide administrative services in all areas of customer contact and billing to enable all monies to be collected in a timely fashion, whilst building strong and lasting relationships with customers. In addition you will implement and explain processes, procedures and policies to customers to collect all sums due within the normal terms of credit.   Full training will be given, however customer management and sales skills are desirable for this opportunity. A pleasant and friendly outlook with a positive customer focus is essential.

Store Manager

Do you have previous management experience, ideally within the clothing / retail sector? Are you looking for a new temporary challenge? If so, our client is seeking a Store Manager to join their team, on a full-time basis. This is a fantastic opportunity to join a leading employer with experience, energy and passion. Full training, an attractive salary and a great benefits package is available for the ideal candidate.

Store Manager

Do you have previous management experience, ideally within the food / retail sector? Are you looking for a new temporary challenge? If so, our client is seeking a Store Manager to join their team, on a full-time basis. This is a fantastic opportunity to join a leading employer with experience, energy and passion. Full training, an attractive salary and a great benefits package is available for the ideal candidate.

Head of Customer Experience

Itchyfeet are working on a new and exciting opportunity for an individual with specific customer experience around customer insight programmes and continuous improvement to join their team, on a temporary basis, until the 4th of November 2019. As the Head of Customer Experience you will lead, inspire and motivate the team to ensure it drives performance improvement and new service initiatives which facilitate increased and improved access to services and customer satisfaction. The successful candidate will hold a Chartered Institute of Management Level 5 or equivalent level of experience along with experience of developing business improvements strategies and implementation.

Customer Support Officer

An exciting opportunity has arisen for an ambitious Customer Support Officer to join our client’s team, on a temporary basis, until 31st of October 2019, working on a shift rota basis to include evenings and weekends. Responsibilities are to include assisting customers with general and technical enquiries such as products and sales, billing, payments and faults. You will also provide routine administration to registrations, data input and maintenance. The ideal candidate will have previous experience of working in a technical role and be eager and quick to learn new skills and technologies. 

Retail Sales Consultant

As a Retail Sales Consultant you will provide an efficient, professional sales and support service to customers enquiring about, and requiring to purchase, products and services, in including mobile and residential services. This is a part-time role, 18 hours per week Monday – Saturday, including lunchtime cover.  The ideal candidate will have previous experience working in a retail or a customer service environment within a telecommunications role, along with good communication skills, and be self-motivated to work as part of a team with the ability to work alone.

Customer Support Officer

As a Customer Support Officer you will assist customers with general and technical enquiries by providing support on products and services including Sales, Service, Provisioning, Billing, Payments, Faults, Assist Conference Bureau and Mobile helpdesk, as well as providing technical support on fault finding on mobile and broadband services, and working with the engineering teams to resolve faults. You will also provide routine administration to registrations, data inputting and maintenance and reporting. This is a temporary role until the 31st of October 2019, working shifts including evenings and weekends. Applicants must have strong technical knowledge to support broadband, mobile and home phone problem solving.

Showing jobs 1 to 16 of 16.